Frequently Asked Questions

We accept:

  • Online payments (UPI, debit/credit cards, net banking)
  • Cash on Delivery (COD)

If you receive a damaged or defective product, share an unboxing video with us immediately via email or WhatsApp. We’ll assist you with a replacement or refund.

  • Send an email to desidrop.help@gmail.com with your order ID and unboxing video.
  • Our team will review your request and guide you through the return process.

We ship across India, making sure everyone from big cities to small towns can enjoy our products.

We sell a variety of products, including home decor, accessories, electronics, gadgets, fashion items, and more. All carefully curated for quality and affordability.

Processing time: 1 to 2 business days.

Delivery time: 3 to 5 business days (excluding holidays, curfews, or unavoidable circumstances).
Orders placed with Cash on Delivery (COD) may take an additional 1 to 2 days due to verification.

Refunds are processed within7 to 15 working days after we receive and inspect the returned product.

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